FAQs

Here are the A's the your frequently asked Q's. 

Can't find the answer you're looking for? Shoot us an email - marbledecals {at} gmail.com and we'll get back to you soon.

--------------------FAQ--------------------

Q: Does the decal come with a cutout of the Apple logo?
A: No, our decals purposefully do not come with a cutout of the Apple logo. Instead, the material is designed so that light shines through when the laptop is open, producing a glowing effect. Ohhhhhh. Ahhhhhh

Also, you can adjust the brightness of the logo using the F1 and F2 keys on the top left corner of your keyboard. All of our photos are shown with the same decal -- no cutout, just the light magically glowing through. In our opinion, it's a much more glamorous, higher-end look than a logo cutout. We think you'll really appreciate it : )

Q: I'm not sure what size my laptop is, can you help?
A: Absolutely! Click on the Apple icon in the top left corner of your laptop. Select "About this Mac" and if the details do not display, select "More Info." Please Note: Apple dimensions are measured diagonally so a 13" MacBook Pro with Retina display actually measures 13.3-inches diagonally.

Q: Is there a size difference between 13" MacBook Pro/Air and 13" MacBook Pro Retina decals?
A: Yes, there is a noticeable difference in size between these products. Please order the size that suits your laptop for the best fit.

Here is the difference between the 13" MacBook Pro and 13" MacBook Pro with Retina Display:

Technical specs for the 13" MacBook Pro:
• Width: 12.78 inches (32.5 cm)
• Depth: 8.94 inches (22.7 cm)

Technical specs for the 13" MacBook Pro with Retina Display:
• Width: 12.35 inches (31.4 cm)
• Depth: 8.62 inches (21.9 cm)

Q: Does it come with a bottom piece or keyboard cover?
A: No, not at this time. We are busy keeping up with demand for top covers, and do not have the ability to make bottom covers, keyboard covers or iPad covers at this time.

Q: I'm ready to apply my Marble MacBook Decal! Will you walk me through the application process?
A: Sure! Check out our step-by-step photo instructions on our website: http://bit.ly/How-To-Apply 

Q: Is it hard to apply? Will it stay put?
A: Follow the instruction card that comes with your decal OR follow the instructions found here: http://bit.ly/How-To-Apply, and you shouldn't have an issue. The instructions demonstrate how to burnish the decal to push out the air bubbles and ensure a tight, secure fit. If you're nervous to begin the application, ask a friend to hold two corners tightly (with the backing still connected) while you begin applying the opposite edge. The instructions may seem lengthy, but the application process really only takes a few minutes.

Q: If I order today, will my product ship tomorrow?
A. It might, but it depends on our current inventory levels. Sometimes we have a 7-day wait on a particular product (we will notify you if your product is taking longer than expected). You will receive a shipping notification via email when your order is en route.

Q: Do you ship to __________?
A: Possibly! If your country is not listed, shoot us a message and we may be able to add a shipping option to your country. International shipping is $11.50 USD ($7.50 to Canada / $2.25 to the USA).

Q: I cannot afford a Carrara marble countertop, so this is the next best thing. Will this decal bring me tremendous joy as I'd imagine a pristine marble countertop would?
A: Actually, yes. This piece of adhesive-coated marble vinyl has demonstrated that it can do wondrous things. It will surely make you smile and probably serve as a nice little conversation piece, too. The conversation usually starts like this: Woah, is that marble? That is SO COOL!!! 

Q: I just got my decal and holy cow, it looks waaaaaaay better in person! How can I share my excitement with the world?
A. Post a photo of your laptop on Instagram (or Facebook, Twitter) with the hashtag #MarbleMacBook! Oh, and you can find us on Instagram, too - @MarbleMacBook.



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